1. Introduction
Pyramidion Solutions ("Pyramidion", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy describes what information we collect when you visit pyramidions.com or use our services, how we use that information, and the rights you have over it. By using our website or services, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly to us — such as your name, business email, phone number, company, service interest, project budget, and any details you share in our contact or quote forms. We also automatically collect technical information including your IP address, browser type, device type, pages visited, time on each page, and referring URL. If you arrive via a Google Ads campaign, we may store the related click identifier (gclid, gbraid, wbraid) for conversion measurement.
3. How We Use Your Information
We use the information we collect to respond to your inquiries and provide custom project proposals, deliver the services you request, send transactional communications such as proposals and contracts, improve our website and the relevance of our content, measure marketing performance and the effectiveness of paid campaigns, comply with legal obligations, and prevent fraud or abuse. We never sell your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (Google Tag Manager, Google Analytics, Microsoft Clarity, Google Ads conversion tags) to understand how visitors use the site, measure campaign performance, and improve user experience. You can disable cookies through your browser settings, but some parts of the site may not work as intended without them.
5. Third-Party Services
We rely on trusted third-party providers to run our website and operations — including EmailJS for form delivery, Google Workspace for email and document storage, Google Ads and Google Analytics for marketing, Microsoft Clarity for session insights, Sanity for content management, and our hosting provider for site delivery. Each of these services has its own privacy policy that governs how it handles data we share with it.
6. Data Sharing
We do not sell, rent, or trade your personal information. We share data only with: (a) the third-party service providers listed above, strictly to operate our website and respond to you; (b) law-enforcement or regulators when required by a valid legal process; and (c) any acquirer or successor, if Pyramidion is ever sold, merged, or restructured — in which case we will notify you before your data becomes subject to a different privacy policy.
7. Data Retention
We retain lead and inquiry data for as long as needed to respond to you and complete any resulting project, then for a reasonable period afterwards to comply with tax, accounting, and legal obligations. We retain marketing analytics data in aggregated form, which cannot identify you personally.
8. Data Security
We use industry-standard safeguards — including TLS encryption in transit, access controls, and ISO 27001 aligned operational practices — to protect your information. No method of transmission over the internet is 100% secure, but we work continuously to strengthen our defenses and respond promptly to any incident.
9. Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction or deletion, object to or restrict certain processing, withdraw consent at any time, and lodge a complaint with a data-protection authority. To exercise any of these rights, email us at sales@pyramidions.com and we will respond within a reasonable timeframe.
10. International Transfers
Pyramidion operates from India, Canada, and the United States. Information you provide may be transferred to and processed in any of these jurisdictions. Where required by law, we put appropriate safeguards in place — such as standard contractual clauses — to protect data transferred internationally.
11. Children's Privacy
Our services are intended for businesses and people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide a more prominent notice on the website.
13. Contact Us
For any questions about this Privacy Policy or how we handle your data, please email sales@pyramidions.com, call +91 99400 15578 (India) or +1 (905) 226-3815 (Canada), or write to us at Pyramidion Solutions, Anna Nagar W Ext St, Padi, Chennai, Tamil Nadu, India.
Have a question about your data?
Our team responds to privacy requests within five business days.
Email our team